All we do is dream about "bar codes".  We've been organizing our warehouse and barcoding like fiends in order to improve our shipping turn around.  We are pleased to report that we are now averaging 1-3 days in turnaround.  Having said that, we can still take as long as 5 days because we are still working on our "bar coding project" and other systems to improve our shipping.  Anyway, we are back to getting such nice reviews, like these, received today!

Kaila thank you very much for your patience and kindness and

congratulations on your site absolutely brilliant and your professionalism!
I am thrilled every time I get my order, the products are of very good quality and delivery is very fast.
It's all good! It's a real pleasure to deal with TKB Trading!My only regret is not to have you back home in France.

and

WOW!!! I just received my order. I am so excited and cannot wait to try the micas out in my soap.
I was impressed with the turnaround time. It was very quick.
As a small business owner myself I appreciate the work involved.

We currently have a 1-5 business day processing time.

We are also trying some new customer service tools, including live chat. 

If you require help while we are online, please click the live chat button below.  Or, click the "contact us" button to submit a "trouble ticket".